order process }

 

step 1 } click order

found the item of your dreams ? click the order button !

 

step 2 } information 

you'll be asked for information, some is optional, some is needed.

this information will only be used for the purposes defined next. 

item information 

the form you’ll be filling out is specifically made for the item you want. mostly it’ll be about materials or sizes. there is also some space for additional remarks you might still have. feel free to contact me with any question. 

personal information 

name : needed 

email addressneeded 

shipping adress : needed

your personal information & shipping address are not being stored unless you give precious matters the explicit permission to do so. your information is not being used for anything but sending you your items.

 

3 } click order

everything clear + complete ? click the order button ! 

4 A } check, check, double check 

sure you didn't forget anything ? great ! you'll receive an email within 24 hours, when there are questions pending we’ll have contact first. 

4 B } more, more, more 

fell in love more than once ? fill in a separate form for every piece. multiple items ordered by the same person will be treated as one delivery when wanted.

5 } payment

when everything is clear + complete you'll receive an overview of your ordered items, shipping costs + a payment link

( ideal or paypall ) by e - mail.

6 } making 

{ made for you } 

{ made from scratch } 

the moment your payment is received, the order is placed, so the making will start. your custom - made item will be ready for you within 15 to 20 business days, after that it’ll be sent to your address. the exact amount of time needed for making an item is always mentioned in its description. 

 

{ only for you }

the moment your payment is received the, order is placed, so the item will be packed and sent to your address within 5 business days. 

6 } shipping

worldwide shipping is the goal ! precious matters uses postnl for domestic + international shipping.

find out more about the shipping rate for your country here.

during the whole process you’ll receive updates !